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Fragrances found in today's household cleaning products are much more hip--and with good reason: scent can play a critical role in spurring consumers' interest and keeping them loyal to your brand.
January 10, 2011
By: Christine Esposito
Editor-in-Chief
BACK IN THE LAST millennium, could one ever have imagined that today’s homeowners would be washing their dishes in grapefruit, doing laundry in marshmallow or disinfecting the bathroom in early morning breeze? Even in markets where price and performance are everything—including the household cleaning products sector—fragrance matters. “While the functionality of the product is a must for consumers, how it makes them feel is a close second. Knowing that a chore within the home has to be done, fragrance offers a sense of pleasantness while the task is being done,” said Joseph Lattarulo, senior vice president sales and marketing, Robertet Fragrances. “Unlike ever before we are seeing complex and sophisticated creations enter into air care, laundry and even surface and floor cleaners.” In fact, an intriguing scent can seal the deal, say fragrance experts. “Choosing the right fragrance for a household product plays a critical role in the consumer’s purchasing decision. Fragrance keeps the consumer interested in a brand and it can bring new users to a brand,” noted Laura Kelso, fragrance program leader, Henkel Consumer Goods Inc. Michelle Harper, director of fragrance evaluation at Arylessence, also pointed to the role fragrance plays in enhancing a company’s presence. “Fragrance selection is more important now than ever before. That’s how products distinguish themselves in the marketplace,” she said.
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